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African Owned: Tupuca, a leading example in social technology

Launched to the market at one of the worst times in history in the national economy, due to the low oil price, the business project went against the forecasts, gained space in the market and thousands of customers, becoming a reference for those who want to assert themselves as entrepreneurs of success . 

Criada pelos jovens angolanos Erickson Mvezi, Patrice Espírito Santo, Sydney Teixeira e Wilson Ganga, a empresa só opera, por enquanto, na capital do país. Com suporte as novas tecnologias a empresa nasceu em 2015 com a criação do “ Tupuca Drive”, o cliente tem acesso aos serviços utilizando um um smartphone, tablet ou computador, longo que o utente acciona tem acesso as opções de preços, menu de restaurantes, com esse ferramentas o cliente pode também indicar o locar onde quer receber a refeição.  Para além da refeições a empresa conta com seis linhas de atendimento, entre Saúde e Bem-estar (farmácias, massagem, floristas, estética, cosméticos e outros) e Tecnologia e Serviços (electrónicos, serviços televisivos, bem como peças e acessórios). Ainda incluindo os serviços de ride share da T’leva.

The company that is a pioneer in this line of business in Angola was distinguished with the Sirius Entrepreneur Award of the year 2017, two years after its creation. Today Tupuca has more than 250 partners, and that figure has increased with the emergence of Covid-19, because with social isolation people prefer to receive their meals or other services in the comfort of their homes and Tupuca offers such services. The current state has caused the demand for Tupuca’s services to have risen by 500%, from 200 partners to more than 250 and having more than 500 on the waiting list. These services have been joined in recent months by supermarkets and hypermarkets. By combining the means of Tupuca and T’leva, the fleet now reaches 300 cars divided by the two platforms, mainly electric, in addition to 90 motorcycles.

Tupuca’s delivery service is done with motorbikes, several young people are spread over several production points (restaurants, supermarket, hypermarkets, pharmacies and the like) that are waiting at all times for a message or call, to deliver thousands of orders in the indicated time. . The company’s delivery cost varies between 5 to 15 percent of the value of the product or meal to be delivered.

Since its founding, the company has never strayed from success. There are hundreds of deliveries per hour, thousands per week. And with the advent of covid-19, this success has emerged dramatically and only tends to grow with each passing day … Do you agree that we have a case of social technology? Today the company is recognized not only nationally, but also across the African continent. 

Image: Erickson Mvezi, Patrice Espírito Santo, Wilson Ganga, founders of the company TUPUCA